Overview
Cloud-Aid LLC ("Cloud-Aid," "we," "us," or "our") respects your privacy. This policy explains what information we collect through cloud-aid.com, how we use it, and the choices you have.
Information We Collect
We collect information you voluntarily provide when you submit our contact form, including your name, email address, phone number, service of interest, and message. We do not require account creation to use this website.
How We Use Your Information
- To respond to your inquiry or support request
- To schedule and provide requested IT support services
- To send information you've specifically requested
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
Our contact form is processed through Web3Forms, a third-party form-delivery service, which transmits your submission to our email inbox. Our contact page also embeds a Google Maps location; interacting with that map is subject to Google's own privacy policy.
Cookies
This website does not use tracking or advertising cookies. Standard web server logs may be collected for security and performance purposes.
Data Security
We take reasonable technical and organizational measures to protect information submitted to us. However, no method of transmission over the internet is 100% secure.
Your Choices
You may request that we delete information you've submitted by contacting us at help@cloud-aid.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Questions about this policy can be directed to Cloud-Aid LLC, 40960 California Oaks Rd, STE 201, Murrieta, CA 92562, or help@cloud-aid.com.